Privacy Policy

Christ City Church
5887 Prince Edward Street
Vancouver, BC, Canada

Effective Date: May 2026

1. Our Commitment to Your Privacy

At Christ City Church, we value your trust and are committed to respecting and protecting your personal information.

We collect and use personal information to support the life and ministry of our church—helping people connect, participate, and be cared for in our community.

We handle personal information in accordance with applicable privacy laws in British Columbia, including the Personal Information Protection Act (PIPA).

2. What Information We Collect

We only collect personal information that is necessary for our ministry and operations.

Personal Information

This may include:
  • Name, email address, phone number, and mailing address
  • Information you provide through forms, registrations, or event sign-ups
  • Donation and giving information (for receipting and recordkeeping) 
  • Information related to your involvement in ministries, groups, or volunteering

Children and Youth Information

For children and youth (under 19), we may collect limited information to support their participation and safety in our programs, including:
  • Child’s name
  • Parent or guardian contact information 
  • Emergency contact details 
  • Relevant medical or allergy information (if provided)

This information is collected with the knowledge and consent of a parent or guardian and is used only for ministry, safety, and communication purposes.

Website Information

When you visit our website, we may automatically collect basic information such as IP address, browser type, and pages visited. This helps us understand how our website is used and how we can improve it.

3. How We Use Your Information

We use personal information for the purposes for which it was collected, including:
  • Communicating about church life, events, and ministries
  • Managing registrations, groups, and volunteer teams
  • Processing donations and issuing tax receipts
  • Providing pastoral care and support 
  • Supporting the safety and care of children and youth
  • Improving our website and communications
  • Meeting legal and regulatory requirements

We do not use your information for purposes unrelated to the life and ministry of Christ City Church.

4. Consent

By providing your personal information to Christ City Church, you consent to its use for the purposes described in this policy.

In many cases, your consent is implied—for example, when you provide your information to register for an event or join a group. In other cases, we may ask for your explicit consent.

For children and youth, consent is obtained from a parent or legal guardian.

You may withdraw your consent at any time, subject to legal or practical limitations.

5. Use of Third-Party Services

We use trusted third-party platforms to help us serve our church community:
  • Planning Center / Church Center – for registrations, group management, volunteer scheduling, and church records
  • Flodesk – for sending email communications such as newsletters and updates

These providers store and process information on our behalf. We take reasonable steps to ensure they protect your information appropriately.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary, including:
  • With trusted service providers who support our operations 
  • When required by law
  • When needed to protect the safety and well-being of individuals

7. Protecting Your Information

We take reasonable steps to safeguard personal information, including:
  • Limiting access to authorized staff and volunteers
  • Using secure systems and password protection
  • Storing information through trusted platforms

While no system is completely secure, we are committed to handling your information responsibly.

8. Cookies and Website Use

Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings if you prefer not to accept cookies.

9. Access and Correction

You may request access to the personal information we hold about you and ask for corrections if needed.

10. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on our website.

If you have any questions or would like to access or update your information, please contact us:

Christ City Church
5887 Prince Edward Street
Vancouver, BC, Canada

Email: info@christcitychurch.ca